
	Return Policy: Because of the personal nature of these products they cannot be returned if the seal is broken. Samples are available for Essential oils, and small sizes are available for all other products. We do suggest that you should purchase the smallest size available for testing. There is a 20% restocking fee on all returned products. Shipping cost will not be reimbursed. If your package has been damaged during shipping please notify us immediately upon arrival. Do not throw away boxes, packing material, or products. It is suggested that all products be ordered in the smallest size available for testing purposes on small batches prior to ordering in larger sizes or bulk sizes. All unopened items can be returned as stated above, you must notify the shipper within 3 days of receiving the order.
	Do You Accept Paypal? Yes, we do accept Paypal payments to confirmed addresses only. Order must be shipped to your confirmed billing address. This is for both of our protection and prevents unwanted charges to your credit card in case of theft.

	What credit cards do you accept? I accept Visa, Master Card, Diners Club, Discover Card, and JCB. securely through the shopping cart or with a Faxed, mailed copy of your account number, proper mailing/billing address of the account holder, expire date, and Signature of the account holder. Order must be shipped to your confirmed billing address. This is for both of our protection and prevents unwanted charges to your credit card in case of theft. This is a secure site, no personal information is ever shared or sold to other sites, telemarketing agents, etc. To protect the cardholder (customer) our policy is to ship to the exact billing address for your credit card. If you wish to have your order shipped to an alternative address you must notify your issuing bank. Simply just call the number on the back of your credit card and request that they add on an alternative shipping address, this will not effect where your bill is sent. Then you may enter in your billing address as normal and enter in your alternative shipping address in the special instructions area when checking out.

	What other types of payment do you accept? We also accept money orders, cashier checks, and personal or business checks. Personal and business checks will delay shipping of your order until your check clears our bank. Usually 10 business days. There is a $25.00 Return check fee and any additional legal filing fees.

	What products can your fragrance oils be used in? Most of these fragrance oils are manufactures fragrances which can be used in bath and body products as well as most candles including gel candles. They do have a flashpoint of about 200+. Some fragrance oils, marked by ** do have natural essential oils in them and are not recommended for gel type candles and some caution should be used with other wax type candles.

	How much Fragrance oil to I use? You need approximately 1/2 - 1 1/2oz of fragrance oil for each 20oz batch of cold process soap or candle wax you are making. Less fragrance oil may be used in melt and pour or liquid soap bases.

	Do you ship outside the US? Yes, we are now shipping outside the USA but only through our shopping cart system which allows you to choose the proper shipping and the cart will calculate your international shipping rate for you.

	What are essential oils? Depending on the species of plant, essential oils are extracted from the petals, leaves, roots, buds, twigs, rhizomes, wood, bark, resin or fruit. In a few cases, every part of the plant growing above ground is used. There are several ways of obtaining the oil, the most common being steam distillation. This involves putting the plant material in a large, closed container, known as a vat, and forcing steam through it. The heat and pressure release the tiny droplets of essential oil from the plant, which then rise with the steam, out through the spiral tube. This cools the steam and turns it back into a liquid, the essential oil (being generally lighter than water, will float on the top and can be skimmed off.

	What are fragrance oils? Fragrance oils are blends of natural and artificial chemicals, blended by experts in the same way as perfumes; with fragrance oils they are often used to recreate natural odors, or to produce a 'natural type' scent, which is skin safe.

	What is a carrier oil? A carrier oil is usually a vegetable or nut type oil which is skin safe and moisturizing. Carrier oils are things such as jojoba, sweet almond, apricot kernel oil, evening primrose, etc. These oils are often used to make massage oils, creams, lotions, soaps, perfumed body oils, and bath oils.

	Why can I not use the essential oil or fragrance directly on the skin? These oils are highly concentrated oils and are too strong to use directly on the skin. Essential oils are similar to medications and should not be over-used and never used directly on the skin. It is suggested that you wear rubber type gloves while mixing these oils. They should never be taken internally. Keep these oils out of reach of children and pets.

	What is an Absolute? Absolutes are highly concentrated extracts derived from flowers, bark, or leaves, which is free from waxes and other by-products. And undergo at least two extraction processes.

Information provided is not designed to diagnose, prescribe, or treat any illness, or injury and is provided for informational purposes only. Always consult a medical doctor, or other alternative medical practitioner when suffering from any disease, illness, or injury, or before attempting a traditional or folk remedy. Keep all products away from children and pets. As with any natural product, they can be toxic if misused. This company, it's owners, staff and/or representatives are not responsible for misuse of this or any other product. It is solely the responsibility of the purchaser to know what they are buying and how to handle the item. This is NOT a food grade item and should never be taken internally.